cool products for forty years

FAQs

Your LAVA® brand motion lamp is warranted by LAVA® World International® against defects in workmanship or materials for 90 days from the date of purchase.

Within the 90 day warranty period, if for any reason (other than a burned-out bulb or misuse) your LAVA® brand motion lamp does not run properly, then return the part to your retailer.

It is not possible to buy replacement fluids for the LAVA® brand motion lamps. If you have a defective lamp, depending on the model number and year produced, it is possible to order replacement globes through our Consumer Relations department at 630-315-3300 or send an email to infomaster@lavaworld.com. Please include the model number, color and style of your lamp. Replacement globes are NOT available for sale; they are only available in the case of a defective lamp within the 90-day warranty period. A receipt or proof of purchase may be required before replacement is authorized.

LAVA WORLD INTERNATIONAL® SHALL IN NO EVENT BE RESPONSIBLE FOR CONSEQUENTIAL DAMAGES OF ANY NATURE OR AMOUNT.

This warranty shall be void if the LAVA® brand motion lamp has been subjected to abuse, negligent handling, disregard of operating instructions or attempted repair by anyone other than the manufacturer. U.L. Listed.